Here are some frequently asked questions

Once you have paid for your chosen course, we will send you a booking confirmation email within 24 hours which will confirm your place on the course you have selected. On this email there will be a link to a course application form which you will be required to complete prior to your course attendance, this is to ensure we have your name/address spelt correctly for your certificate. Two weeks before the start of the course, you will receive another email with exact venue details and directions. If you haven’t received your confirmation email within 24 hours of booking your course, please contact our support team.
The average size of a group is 12 people. We will allow a maximum of only 13 people on a course, to ensure that everyone has the opportunity to work closely with or assessors, and with the specialist training equipment, allowing for a more thorough and robust assessment. Because of these small group sizes, courses do book up quickly.
Yes. Our accredited Introduction to Phlebotomy course is designed to suit people with little or no experience, as well as those who are looking to reaffirm their existing skills. Our trainers will teach you how to take blood samples in a safe environment using specialist training equipment. Everyone has to start somewhere, and for many people, the first step in their new career as a phlebotomist is our Introduction to Phlebotomy course. Once that is completed, you can start to apply for roles or alternatively move onto our Advanced Course or Live Bloods course which cover the more difficult elements of phlebotomy.
As the award is accredited, it must be properly assessed. Assessment is carried out using a number of methods, which are designed to guide you through the course as easily as possible, while ensuring you have learnt what you must. There are several assessments throughout the 2-day course, including a final practical assessment, using our specialist training equipment. The most difficult part of the assessment are the final written assignments, which will be given to you at the end of day 1 to complete that evening. These are nothing to worry about, by the time you have finished day 1, you will be well equipped to write these assignments, you will be provided with a course handbook to refer to.
As part of our course application form we will ask if you feel you might need extra help during the course, due to any physical, mental or learning disabilities. We are committed to overcoming any barriers to training, and have a policy in place to enable us to discuss any reasonable adjustments we can make with you. For example, if you struggle to write your assignments, you could record yourself speaking.
As this course is nationally accredited, it is possible to get funding through the DWP and other funding sources to attend our courses, it depends on your personal circumstances. You will need to speak with your local Job Centre or benefits office to find out if you are eligible.
On the Introduction Course you will take blood from our state-of-the-art, specialist training equipment, you won’t take blood from actual people. However, once you have completed the Introduction to Phlebotomy course, you are qualified to then attend our Live Bloods Course where you will be able to take x2 blood samples from another participant that is booked on the course.
Many of our students have secured phlebotomy positions immediately or soon after completing our courses.
Yes. You can secure your place on any course with a 50% deposit and the second half payment would be due two weeks prior to the course date. To take advantage of our payment plans you would need to call the office 01332 380777.
The start and finish time depend on which course you have booked. The Introduction course starts at approx 9:30am till 5:00pm however exact timings will be emailed to you two weeks prior to the course date with the venue details.
We order certificates on a monthly basis, as soon as we receive these from our accredited provider they will be sent out to you.